Spa Etiquette

To ensure that all guests that visit the spa enjoy a safe, relaxing and courteous environment, please review the following before your next visit to the Oasis Spa. 

When to Arrive/Arriving Late

We ask that you arrive 10 minutes prior to your appointment. This will allow you time to sit down, relax, and fill out any client forms that may be needed. When running late, please call us to let us know, and we will do our best to accommodate you. However, to ensure we stay on time, your treatment time may be limited.

Age Requirements/Child Policy

We pride ourselves on providing a calm and relaxing atmosphere to our guests, as such, we ask that you arrange childcare prior to your visit. Children are welcome in the spa if you have purchased a treatment for them.

Cancellations or Rescheduling

We ask that you give us 24-hours of notice if you need to cancel or reschedule your appointment. Failure to provide us with 24-hours of notice will result in a fee of 50% of the cost of the treatment that was booked.

Getting Ready for Your Appointment

Waxing Services: please do not apply body cream or oil prior to your waxing appointment. Please make sure that your hair is at least ¼ to ½ inch long prior to your waxing service.

Lash Extensions/Lash Tint/Lash Perms: We ask that you please do not wear makeup to your appointment and keep your eyelashes free of oils.


The Oasis Spa Cold Lake

615 Lakeshore Drive

Cold Lake, AB, T9M 1A2

Phone: 780‑639‑2001



Sunday and Monday: Closed

Tuesday: 09:00 am - 06:00 pm

Wednesday: 09:00 am - 06:00 pm

Thursday: 11:00 am - 08:00 pm

Friday: 09:00 am - 06:00 pm

Saturday: 09:00 am - 04:00 pm


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